General terms and conditions Kubb.nl

Welcome to the general terms and conditions of Kubb.nl. On this page you will find all rights and obligations that apply to your purchases from us. We strive for transparency and clarity, so that you know exactly where you stand. Do you have any questions? Feel free to contact us via the contact form , I will be happy to help you!

Article 1: Definitions

  1. Kubb.nl, established in Zwolle, Chamber of Commerce number 66000823, is referred to in these general terms and conditions as the seller.
  2. The counterparty of the seller is referred to as the buyer.
  3. The parties are seller and buyer together.
  4. Agreement means the purchase agreement between the parties.

Article 2: Applicability of General Terms and Conditions

  1. These terms and conditions apply to all quotations, offers, agreements and deliveries of services or goods by or on behalf of the seller.
  2. Deviations from these conditions are only possible if the parties expressly agree to this in writing.

Article 3: Payment

  1. The full purchase price is paid directly upon ordering in the webshop. A down payment may be requested for reservations. The buyer receives confirmation of the reservation and the advance payment.
  2. If the buyer does not pay on time, he is in default. The seller may suspend his obligations until the buyer meets his payment obligation.
  3. If the buyer remains in default, collection will follow. The costs of this will be borne by the buyer and will be calculated according to the Decree on compensation for extrajudicial collection costs.
  4. In the event of liquidation, bankruptcy, seizure or suspension of payments of the buyer, all claims of the seller shall become immediately due and payable.
  5. If the buyer refuses to cooperate in the execution of the order, the obligation to pay remains.

Article 4: Offers, Quotations and Prices

  1. Offers are without obligation, unless a term of acceptance is stated. If the offer is not accepted in time, it will lapse.
  2. Delivery times in quotations are indicative and do not entitle you to cancellation or compensation, unless otherwise agreed in writing.
  3. Offers and quotations do not automatically apply to repeat orders. This must be agreed separately in writing.
  4. The prices in quotations and invoices include VAT and any other government levies.

Article 5: Right of withdrawal

  1. Consumers have the right to cancel the agreement within 30 days after receipt without giving reasons. The cooling-off period starts upon receipt of the complete order.
  2. Return costs are at the buyer's expense.
  3. The right of withdrawal does not apply to custom-made products.
  4. You can cancel your purchase via the Exchange or Return page.
  5. During the cooling-off period, the buyer must handle the product and packaging with care. When exercising the right of withdrawal, the buyer returns the product unused and undamaged, including all supplied accessories, in the original packaging.

Article 6: Amendment of the Agreement

  1. If it appears that changes are necessary for the proper execution of the agreement, the parties will adjust the agreement in consultation.
  2. Changes may affect the time of completion. Seller will inform buyer of this as soon as possible.
  3. Financial and qualitative consequences of changes will be communicated in writing in advance.
  4. In the case of a fixed price, the seller indicates whether the changes will cause a price increase.
  5. Seller cannot charge additional costs if the changes are caused by him.

Article 7: Delivery and Transfer of Risk

  1. The risk passes to the buyer as soon as the goods have been received by him.
  2. The products supplied by the seller are carefully designed for securing tents and similar applications. The seller is not responsible for damage resulting from the failure of these products, including damage to property, personal injury or other indirect costs. The use of the products is entirely at the buyer's own risk. The buyer is advised to check the products for defects before use.

Article 8: Investigation and Complaints

  1. The buyer immediately checks the delivery for quality and quantity.
  2. Complaints about damage, shortages or loss must be reported in writing within 10 days of delivery.
  3. Seller may choose between repair, replacement or credit in case of justified complaints.
  4. Complaints about specific products do not affect other parts of the agreement.

Article 9: Delivery

  1. Delivery takes place 'ex warehouse'.
  2. The buyer is obliged to take delivery of the goods at the agreed time.
  3. Delivery costs are stated separately, unless otherwise agreed.
  4. The delivery time starts after receipt of the necessary information from the buyer.
  5. Delivery times are indicative and not strict deadlines.
  6. Partial deliveries are permitted and will be invoiced separately.

Article 10: Force Majeure

  1. Seller is not liable for damage due to force majeure.
  2. Force majeure includes unforeseen circumstances such as war, natural disasters, strikes and disruptions at suppliers.
  3. Obligations are suspended in case of force majeure. After 30 days the agreement can be terminated in writing.
  4. In the event of long-term force majeure (>3 months), the buyer may immediately terminate the agreement.

Article 11: Transfer of Rights

  1. Rights under the Agreement may only be transferred with the written consent of both parties.

Article 12: Retention of title and right of retention

  1. Goods remain the property of the seller until full payment has been made.
  2. Work will be suspended in the event of non-payment.
  3. Seller insures the goods until delivery.
  4. Right of retention applies in the event of non-payment of amounts payable in advance.
  5. In the event of bankruptcy of the buyer, obligations are immediately due and payable.

Article 13: Liability

  1. Liability is limited to the insured amount, plus the deductible.
  2. Exceptions apply in the event of intent or deliberate recklessness on the part of the seller.

Article 14: Obligation to complain

  1. Complaints must be reported immediately and described in as much detail as possible.
  2. In case of justified complaints, the seller will repair or replace the goods.

Article 15: Guarantees

  1. Seller warrants that the goods conform to the agreement and are suitable for their intended use for a period of one year.
  2. Warranty does not apply in case of improper use or modifications without permission.
  3. Warranty on items supplied by third parties is limited to the warranty of that manufacturer.

Article 16: Applicable Law

  1. Dutch law applies to all agreements.
  2. The Vienna Sales Convention is excluded.
  3. The invalidity of any provision shall not affect the validity of the remaining provisions.

To ask?

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